MANAGEMENT NQF3

NATIONAL CERTIFICATE: MANAGEMENT NQF 3 (83946)

UNIT STANDARDS:

	ID	UNIT STANDARD TITLE	NQF LEVEL	CREDITS
Core	13912	Apply knowledge of self and team in order to develop a plan to enhance team performance	NQF Level 03	5
Core	13914	Conduct a formal meeting	NQF Level 03	3
Core	13915	Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace	NQF Level 03	4
Core	13916	Identify and keep the records that a team manager is responsible for keeping	NQF Level 03	4
Core	13917	Indicate the role of a team leader ensuring that a team meets an organisation`s standards	NQF Level 03	6
Core	13911	Induct a new member into a team	NQF Level 03	3
Core	14665	Interpret current affairs related to a specific business sector	NQF Level 03	10
Core	13919	Investigate and explain the structure of a selected workplace or organisation	NQF Level 03	10
Core	13918	Manage time and the work process in a business environment	NQF Level 03	4
Core	14667	Describe and apply the management functions of an organization	NQF Level 04	10
Core	13947	Motivate a team	NQF Level 04	6
Fundamental	8968	Accommodate audience and context needs in oral communication	NQF Level 03	5
Fundamental	9010	Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations	NQF Level 03	2
Fundamental	9013	Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts	NQF Level 03	4
Fundamental	8969	Interpret and use information from texts	NQF Level 03	5
Fundamental	9012	Investigate life and work related problems using data and probabilities	NQF Level 03	5
Fundamental	8973	Use language and communication in occupational learning programmes	NQF Level 03	5
Fundamental	7456	Use mathematics to investigate and monitor the financial aspects of personal, business and national issues	NQF Level 03	5
Fundamental	8970	Write texts for a range of communicative contexts	NQF Level 03	5
Elective	11813	Apply knowledge of self in order to make a life decision	NQF Level 02	3
Elective	7573	Demonstrate ability to use the World Wide Web	NQF Level 02	3
Elective	11816	Demonstrate knowledge and understanding of the rights and responsibilities of the individual under the South African Constitution	NQF Level 02	2
Elective	11817	Demonstrate knowledge and understanding of the structures that reinforce and support human rights in South Africa	NQF Level 02	3
Elective	7571	Demonstrate the ability to use electronic mail software to send and receive messages	NQF Level 02	3
Elective	7567	Produce and use spreadsheets for business	NQF Level 03	5
Elective	7575	Produce presentation documents for business	NQF Level 03	5
Elective	7570	Produce word processing documents for business	NQF Level 03	5
Elective	13943	Analyse new developments reported in the media that could impact on a business sector or industry	NQF Level 04	10
Elective	8600	Care for Customers	NQF Level 04	3
Elective	10377	Demonstrate knowledge and insight into the Compensation for Occupational Injury and Disease Act 130 of 1993 (COIDA)	NQF Level 04	2
Elective	10378	Demonstrate knowledge and understanding of the statutory cover afforded under the Compensation for Occupational Injuries and Diseases Act, 130 of 1993, as amended (COIDA)	NQF Level 04	3
Elective	13944	Describe the relationship of junior management to the general management function	NQF Level 04	5
Elective	10023	Identify internal and external stakeholders	NQF Level 04	4
Elective	13948	Negotiate an agreement or deal in an authentic work situation	NQF Level 04	5
Elective	15224	Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks	Level TBA: Pre-2009 was L5	4
Elective	15214	Recognise areas in need of change, make recommendations and implement change in the team, department or division	Level TBA: Pre-2009 was L5	3

PURPOSE AND RATIONALE OF THE QUALIFICATION

The purpose of the qualification is to build the knowledge and skills required by employees in junior management who have had schooling below NQF level 3. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as junior managers in the South African community and to respond to the challenges of the economic environment and changing world of work.

As a qualification that covers management, it provides a framework for learners to develop competencies that will enable them to become competent junior managers. It introduces some theoretical concepts, requires the application of a limited base of knowledge and requires a well-developed range of skills that will enable learners to be informed workers in their chosen industry. It provides a balanced learning experience that allows flexible access to further education, life long learning, higher education and to productive employment in a range of occupational contexts. It provides an opportunity for learners to learn and apply academic skills in relation to management and will provide them with skills to adapt to changes in work procedures and processes in business and industry.

The National Certificate in Management: Level 3 is intended for personnel already employed and other learners who intend to follow a career in management. The unit standards classified as core may be added to other industry qualifications to provide a management focus and align qualifications to the work done by learners. Practical competence is within a number of contexts some of which may be non-routine. The focus is on comparison, choice, interpretation and application of knowledge.

Qualifying learners are capable of:

Carrying out simple research tasks.
Interpreting current affairs related to a specific business sector.
Recognising the effect of HIV/AIDS on the specific workplace, business sub-sector and own organisation.
Applying knowledge of self and team to enhance team performance.
Maintaining records.
Managing time and the work process.
Explaining the structure of an organisation.
Conducting a formal meeting.
Inducting a new member of a team.
Motivating a team.
Describing the management function of an organisation.

Rationale for the qualification:

Management is an essential, key function of a business. The National Certificate in Management: Level 3 is designed to meet the needs of learners who require junior management skills in all sectors of the economy. It is intended for junior managers of business units in medium to large organisations. The term business unit in this qualification implies a cost centre, section or department. It is envisaged that learners who complete this qualification will be engaged in multiple work roles in a variety of organisations and will be able to play a part, at their level, in the implementing of the vision and contributing ultimately to the success of an organisation.

Junior management positions in organizations include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term, “junior manager” is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The National Certificate in Management: NQF Level 3 exposes learners to a broad set of core competencies covering a number of aspects of junior management. It is intended for learners who:
Have attained a National Certificate: Level 2 and wish to continue on a path of life-long learning in the field of management.
Were previously disadvantaged and were therefore denied access to Further Education and Training or management positions.
Wish to extend their range of skills and knowledge of management so that they progress within their chosen career path.
Are team leaders or supervisors and wish to improve their management skills.
See themselves as future managers and need to start their training at the lower end of management.

The National Certificate in Management: Level 3 allows the individual to work towards a nationally recognised qualification. It is flexible enough to accommodate both learners in formal education and learners already employed in business or industry. It aims to develop informed and skilled junior managers. The qualification at this level is generic so as to allow maximum mobility between industries. Skills, knowledge, values and attitudes reflected in the qualification are building blocks that will be developed further at NQF level 4. The intention is:
To promote the development of knowledge and management skills that are required in all sectors.
To release the potential of people.
To provide opportunities for people to move up the value chain.

Learners already employed in junior management in business and industry at this level do work that requires a well-developed range of skills. The National Certificate in Generic Management: NQF Level 3 should assist junior managers to contribute to improved productivity and efficiency within the business environment. It should provide the means for current junior managers to receive recognition of prior learning and to upgrade their skills. Qualifying learners should be competent, at a basic level, in competencies relating to:
Managing systems and processes, including planning own and group and team members` activities
Managing resources
Managing teams and individuals, including leading teams and participation in meetings
Managing self.

Junior managers are generally in positions that require knowledge and expertise in a specific work function. It is therefore envisaged that learners at this level may elect to do a relevant workplace qualification in their field and include the unit standards that are classified as core in the National Certificate in Management: Level 3 as electives in another qualification. This would ensure that they have both industry and management expertise. This support the notion that junior managers are firstly experts in their field and secondly managers.

This qualification could also be useful to managers of small businesses.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The unit standards that make up the certificate are the building blocks of knowledge and skill that are necessary for the National Certificate in Generic Management: Level 4.

It is assumed that learners are competent in Communication and Mathmatical Literacy at NQF level 2

Recognition of prior learning:

The National Certificate in Generic Management Level 3 allows open access. Provision has been made for prior learning to be recognised if a learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this qualification. Application for Recognition of Prior Learning (RPL) may allow for accelerated success to further learning.

Credit towards a unit standard is subject to quality assurance by the Services ETQA or a relevant accredited ETQA that has a Memorandum of Understanding with the Services ETQA.

This qualification can be obtained in part or in whole through Recognition of Prior Learning.

MANAGEMENT NQF3

Full Services SETA accreditation on SAQA Registered Full Qualifications.

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